Support

Need help with Count the Boxes? Email support@haziapp.com. We reply within 2 business days. Please include your device model, iOS version and the app version (Settings → About).

How do I play?

Boxes appear for a few seconds and then hide. Tap your counting zone once per box you saw, then hold CONFIRM to submit. Exact answers earn the most stars. In Versus, each player has their own zone on the same screen.

What is energy?

Campaign levels from X-4 onward, Endless and Versus cost 1 energy. Energy refills over time (up to 5). At 0 energy you can wait, watch an optional ad for +1, buy a 24-hour Unlimited pass, or use Premium refills.

What does Premium include?

Premium is an auto-renewable subscription (monthly or yearly). It removes all ads and gives 3 full energy refills every day. Gameplay and levels are the same for everyone.

How do I cancel my subscription?

Open the iPhone Settings app → your name → Subscriptions → Count the Boxes → Cancel Subscription, or tap Manage subscription in the game's Settings. Cancel at least 24 hours before the current period ends to avoid renewal.

How do I restore purchases?

Open the game's Settings → Purchases → Restore Purchases, or tap Restore on the Premium screen, while signed in with the same Apple Account you used to buy.

Refunds

Purchases are processed by Apple. Request a refund at reportaproblem.apple.com.

Ads and privacy choices

You can change ad tracking permission in iPhone Settings → Privacy & Security → Tracking. See our Privacy Policy.